Support Services
|
Phone
/ Email / Chat
Support and Self-Help
Engineering Services |
|
Level
1, Level 2, Level 3
and Customized SI/VAR
Support Services |
|
Remote
Technical
and Monitoring Services |
• IT Security Administration and support Services
• Data Centre Operations and support Services
• DR Administration & implementation support Services
• Messaging Administration and Support Services
• Technical Management and Support Services
• Server & storage Administration Support Services
• Administrative & liaison services & Support
• Vendor Management and support Services
• Database Management & administration services
• Asset Management and support Services
• Enterprise Application & software support Services
• Network Monitoring, Testing and support Services
• Backup management and support Services
• Help Desk Management and support Services
• Desktops, Laptops, Printersand scanners support
• Routers, Switches and Network Devices Repair &
Support services
• WAN administration and support Services
• Unified Communication Systems Support Services
• Wired and Wireless Support services